Terms of Service

Last updated: November 4, 2026

These terms of service explain how our website and our mobile locksmith services work. Please read them before you book a job with Mililani Key Solutions. When you call or text us for a job, or use this website, these terms apply.

Terms of service illustration: house, key and padlock icons
Trade Name Registered in Hawaiʻi
10 Years in Business
30-Day Warranty on Labor & Parts

Who We Are

Mililani Key Solutions is a mobile locksmith on Oʻahu, Hawaiʻi, doing residential, commercial and automotive locksmith work. Mililani Key Solutions is a trade name registered in Hawaiʻi.

Our Services

We’re a mobile locksmith, so we come to you. Our work includes:

  • Lockouts for homes, cars and businesses
  • Rekeying, lock repair and lock installation
  • Smart lock and keypad lock installs
  • High-security locks, exit devices and master key systems
  • Car key cutting and programming on site, including all-keys-lost jobs

See our residential, commercial and automotive pages for details.

Hours and Service Area

We’re open every day from 6:00 AM to 11:30 PM, weekends included. We’re not open overnight. We serve Mililani (including Mililani Mauka), Waipiʻo, Wahiawā, Schofield Barracks, Kunia, Waikele, Waipahu, Pearl City, ʻAiea, Haleʻiwa and the North Shore, ʻEwa Beach, Kapolei, Makakilo, Village Park and Barbers Point. See our service areas.

Quotes

Quotes over the phone are free. A phone quote is an estimate based on what you tell us, so please describe the job, the lock or door, or your vehicle’s year, make and model as clearly as you can.

When our technician arrives, they look at the job and confirm the price with you on site. You sign the invoice before any work starts.

Proof of Ownership

For home, business and vehicle jobs, we ask for an ID or any document that proves you live at the property or own the vehicle. For car key work, we check your ID and vehicle registration before we cut or program a key. If ownership can’t be confirmed, we can’t do the job. This step protects you and your property.

Your Part

Please give us accurate information about the job and the location, and tell us about anything that could affect the work, like an aftermarket alarm on a vehicle. If a child or pet is locked in a hot car, call 911 first.

Warranty

Our work comes with a 30-day warranty on parts and labor. The 30 days start on the day of service. If something isn’t right with work we did, call or text us at (808) 636-9894.

Payment

We accept payment by card or cash.

Cancellations and Refunds

Cancellations. If you cancel after a technician has already been dispatched, you pay for the service call.

Refunds. We don’t give refunds. If a problem with our work is covered by our 30-day warranty on parts and labor, we fix it under the warranty instead.

Using This Website

The information on this site is general information about our services. We try to keep it accurate and up to date, but it can change without notice. Links to other websites are there for convenience, and we aren’t responsible for their content.

Limitation of Liability

We stand behind our work through our 30-day warranty on parts and labor. We aren’t responsible for problems we didn’t cause.

Governing Law

These terms, and any dispute about them or our work, are governed by the laws of the State of Hawaiʻi.

Changes to These Terms of Service

If we change these terms of service, we’ll post the new version on this page and update the “Last updated” date at the top.

Contact Us

Call or text (808) 636-9894, any day from 6:00 AM to 11:30 PM, or email mililanikeysolutions@gmail.com. You can also reach us through our contact page.

Need a Locksmith on Oʻahu?

For a free quote over the phone, call or text (808) 636-9894, any day from 6:00 AM to 11:30 PM.